Our team provides hands-on hourly consultation services for clients needing assistance with installing and configuring the ToughCustomer AI application in their Salesforce environment. We draw on our extensive experience of Salesforce and its extensive suite of capabilities to set your operation upon the most innovative and efficient path. We provide fast, effective solutions to problems that might take in-house teams hours to resolve.
To ensure a seamless transition, we team up with your in-house experts to configure the ToughCustomer AI managed package side-by-side. Our systematic approach to the configuration process ensures that all your requirements are met, and the system is tailor-fit to your business needs.
We understand that adopting new technologies can pose challenges to any organization, so we assist in the change management process. We not only help smoothly transition to the new system but also ensure your team can quickly adapt and confidently take ownership of the solution.
Empower your team with comprehensive, real-time training before, during, and after the project. We believe it’s important for us to equip your team with all the necessary knowledge and skills to maintain efficiency.
Technology evolves fast, and we’re here to ensure that your systems keep up. Our experts are continually learning, adjusting and developing best practices to ensure that your Salesforce and ToughCustomer AI application remain state-of-the-art.
Get access to a team of seasoned professionals, whom you can rely on whenever you need assistance. Let us help ensure that your team gets the most from your investment in the ToughCustomer AI application within your Salesforce environment.
We take pride in extending these services with unmatched professionalism and deep dedication to your success. Contact us now to start your journey towards efficiency with ToughCustomer AI and Salesforce.
We understand the transformative power of Generative AI solutions. Our Fine-tuning Service is specifically designed to streamline the implementation process, taking your business on a step-by-step journey from preparation to amplification. Here's how it works:
We commence our process with pre-implementation workshops, providing your team with insights into best practices for Generative AI solutions. A project kick-off meeting aligns everyone on the objectives, timeline, and action plan.
Our expert team conducts Discovery Sessions to get an in-depth understanding of your business model, needs and goals. By using voice to text to gather real world inputs, we quickly evaluate the best way to train an LLM to simulate your customers.
We lay the groundwork to smoothly incorporate AI into your business processes. This includes structuring a governance protocol, developing a tailored communication plan, setting up required AI channels, articulating key messaging, and crafting a customised learning plan for your team.
Having set a solid foundation, we move to build a Proof of Concept. This ensures our proposed solutions are effective and the AI models can meet your business requirements.
As we approach the launch, our team conducts a final readiness checklist, ensuring every aspect of the infrastructure is ready for deployment. We equip your team with the skills they need through 'Train the Trainer – User Essentials Sessions.' By creating User Essentials Content, we provide your team with support materials they can refer to later.
Post-launch, it's all about optimisation and scale. We conduct Generative AI roadmap workshops, outlining strategies for enhancing the effectiveness of the implemented solutions and expanding them as necessary.
Our end-to-end Fine-tuning Service will ensure your Generative AI solutions are implemented without a hitch. They'll be adopted smoothly and contribute significantly to your organisational success.
With ToughCustomer AI, you are guaranteed purpose-built and practical solutions, geared towards maximizing your return on investment in AI. Reach out to us now to start fine-tuning your Customer AI models.
At ToughCustomer AI, we appreciate the profound influence Gong for Salesforce can provide to a sales organization. As a comprehensive revenue intelligence and coaching platform, Gong offers Salesforce users the means to analyze and improve their sales conversations.
Our professional services are designed to assist clients in harnessing the full potential of Gong for Salesforce. We deliver key services in installation, configuration, implementation, and training, assuring you derive optimal benefits from this powerful tool.
Our technical team provides comprehensive hands-on assistance for the installation and configuration of Gong for Salesforce. We carefully align the 12 custom objects shipped with the Gong for Salesforce app to your specific requirements and processes.
We take the lead in implementing Gong into your Salesforce environment, ensuring a seamless integration that minimizes disruption and maximizes performance. From Gong Conversations to related opportunities, we prime your Salesforce system to take advantage of the rich insights Gong offers.
Our trainings are designed to get your team comfortable and competent with Gong for Salesforce. We guide your crew through all the tabs including the Highlights tab, Details tab, Content tab, Interaction tab, and Transcript tab, to ensure they are adept at accessing and understanding the data.
As your trusted partner, we stay on board in the long term, offering maintenance, updates, and continual learning sessions. Our commitment is to ensure your team stays proficient with Gong and exploits all of its features for perpetual improvement.
Your business will be enabled to harness the tracking, transcription, and analytical capacities of Gong.io, appended to your Salesforce environment. Watch as sales conversations improve, conversion rates grow and your return on investment soars. Contact us today to get Gong for Salesforce humming within your business.